FAQ

Q1: Are these items new and original?

Yes, all our items are 100% brand new and in their original factory seal.

Q2: Can you ship worldwide?

Absolutely, we conduct a significant amount of international business and can arrange shipping to virtually anywhere.

Q3: What is your shipping method?

We use reputable carriers such as FedEx / DHL/UPS for shipping. You will receive tracking information for your shipment.

Q4: How much is the transportation cost for samples?

We support Free Expedited Shipping

Q5: When will my order be shipped?

While we will provide delivery time estimates with our quotations, most orders are shipped within 3 Working days of the order being placed.

Q6: How can I obtain the tracking number?

We'll send you the tracking number within 24 hours of the order being dispatched.

Q7: What is your warranty policy?

We offer a 24-month long-term warranty from the date of shipment on our products.

Q8: Can you guarantee the delivery time?

For products in stock, we aim to ship your order from our warehouse as soon as full payment is received.